Too often, organizations purchase technology believing it to be a cure all. However, technology, whether an Enterprise Content Management System (ECM), an e-mail archive, or some combination, are only toolsets. They must be configured and deployed to work effectively. While you may purchase these hardware and software tools from an integrator or directly from a software company, configuration of the software and rollout to users can greatly benefit from the expertise of Millican & Associates. While we are independent of the software companies, we maintain a strong network with all of the major vendors to remain current on their products.